Privacy Policy
This policy is an integral aspect of Happy Living Technologies Pvt. Ltd.’s [Terms of Use]. It should be read alongside those terms. All undefined capitalized terms in this agreement are defined in the [Terms of Use] available on the website.
Operated by ‘ Happy Living ‘ strictly adheres to relevant information technology and data protection laws. This policy outlines how the Company manages user-provided information on the ‘Happy living’ website, mobile sites, and applications.
Prior to using the Platform, carefully review this Agreement and the [Terms of Use]. By using the Platform, you indicate your acceptance of this Agreement and consent to information collection, usage, and sharing as outlined herein. This signifies your legal agreement to these terms.
2. Privacy Statement
When using our Website, we gather and retain personal information provided by you. We don’t engage in selling your collected personal data. We utilize this information to provide services via the Platform, process payments, communicate about Platform Services, manage your accounts, display user reviews, and improve your overall experience.
3. Personal Data and Information
Data provided during account creation and use of the Platform Services includes:
(a) During registration: name, email, phone, password
(b) Payment-related: payment methods, bank/card details
Automatically collected information consists of access details like location, device info, IP address, cookies, web beacons, page visits, preferences, language, search history, and transactional data.
Transaction Information: Details of service requests, service times, charges, orders, personal/sensitive info in generated reports. Promo code usage associates names. Feedback is used for support.
We may cache data for speed, and access government IDs for authentication after successful payments.
Data from other sources, like social media, is added to accounts as sensitive, personal information.
4. Reasons for Collecting and Using Your Personal Information
The data collected under Clause 3 serves the following purposes:
- Providing, maintaining, and enhancing Platform Services, including account management.
- Improving your experience through customization based on preferences.
- Responding to feedback, addressing concerns, and delivering better service.
- Fulfilling contractual obligations and rights with contracts and payment processing.
- Conveying essential notices and changes in Platform Services and terms.
- Internal purposes like auditing, analysis, and research.
- Promotional and marketing efforts.
- Sharing with third parties for service provision.
- Troubleshooting server issues and enforcing policies.
- Obtaining consent for any other purpose.
5. Third-Party Sites and Advertisers
When using the Platform, you may encounter links directing you to Third Party Sites not operated by the Company. Your information handling on these sites is governed by their terms and privacy policies. Familiarize yourself with these policies.
The Company denies responsibility for how Third Party Sites collect and use your information. Our Platform might feature third-party ads. These may use cookies to customize ads based on your visits. We’re not liable for unauthorized disclosures by advertisers not under our control.
6. Disclosure to Third Parties
The Company may share Your information if legally required or necessary to: (a) comply with the law; (b) protect Company rights and safety; (c) ensure personal safety during emergencies; and (d) prevent legal liabilities.
We can disclose Your data to: (i) service providers for Platform Services; (ii) third parties providing auditing, data analysis, and marketing help. They’re contractually obliged to maintain confidentiality.
Publicly shared content/info on the Platform is viewable by others.
Data could be shared with group companies, affiliates, or a third party in case of business transfers or proceedings. Such recipients won’t further disclose personal information.
7. Security Measures
The Company takes reasonable actions to safeguard Your information, adhering to applicable laws. Encryption technology secures payment card data transmission. Your consent allows sharing with third-party payment gateways for payment processing.
The Company doesn’t store payment card data directly, and security isn’t guaranteed against all threats. The Company isn’t liable for disclosure due to transmission errors or unauthorized access.
You’re responsible for keeping security info (username, password) safe. The Company follows reasonable security practices as per IT Rules, 2011, to protect sensitive personal data provided by You.
8. User Control
You can choose not to receive promotional emails by following the instructions in those emails. Non-promotional emails about Platform Services and your account may still be sent.
Cookie Options: Most browsers accept cookies by default, but you can adjust settings to remove or reject cookies. This may impact certain features.
Reviewing Information: Contact us at contact@happy-living.in to update inaccurate or incomplete information.
Opting Out: To stop sharing info, close your User account and cease using the Platform Services. Your data may be deleted or anonymized thereafter.
9. Withdrawal of Consent:You can withdraw your consent at any time by writing to contact@happy-living.in. If you don’t provide or later withdraw consent, we might not offer Platform Services or requested goods/services
10. Grievance Procedure: For grievances regarding this Agreement, notify the Company within 24 hours of the incident by emailing us at contact@happy-living.in.
11. Amendments: The Company can modify its Privacy Policy without prior notice. Check the “Last Updated” date above to track changes. It’s your responsibility to periodically review the Privacy Policy. Continued use post changes means you accept them.
12. Governing Law: Indian laws govern this Agreement. Disputes will be exclusively heard in Bangalore, India.
13. Dispute Resolution: Disputes will be settled through arbitration under The Arbitration and Conciliation Act 1996. The sole arbitrator will be mutually agreed upon, and proceedings will be in English at Bengaluru.
14. Miscellaneous: Your information disclosure is voluntary. The Company isn’t liable for its accuracy or verification.